Support

Patches To Remove Mosaic Censorship:
See the XXX Uncensored section for patch information.

Regarding General Errors:

Some users have reported the following error:

  • I’m sorry, but an exception occured while executing your Ren’Py script.
    ScriptError: could not find label ‘start’.

    While running game code:
    - script at line 84 of renpy-6.4.0/common/00mainmenu.rpy
    …And so on, it’s a long error description.

  • Users have received this error when extracting the game ZIP file using Windows’ unzipping function and dragging the folder out of the ZIP rather than choosing to “Extract”. Try using DLsite’s Lhasa ZIP extractor instead:Click here to download the LHASA extractor.

The source of the most common errors is when the software is extracted incorrectly. This can damage the software’s directory structure, which is required for the software to run. Just go back to the ZIP, or re-download the ZIP that you purchased, and right-click on it, and choose to “Extract” it, rather than opening the ZIP file as a folder and dragging the files out.

Other common errors may be caused by auto-save files and other non-essential files getting corrupted. Look in the software’s main folder, then in the “game” folder, you can safely delete any file called “bytecode“, as well as any files that appear in the “saves” folder.

If you try all of these suggestions and your software still isn’t working properly, please don’t hesitate to contact me using the Contact form, or via email to: galaxy at galaxypink.com

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